Prijavi se kao Medior Infra Service Mgmt Specialist (ServiceNow Developer)_Technology Delivery & Service Evolution

Osnovne informacije

ID posla
94119
Kompanija
Unicredit S.p.A. - Romania Branch
Kompetaciona linija
Digital
Država
Rumunjska
Vrsta posla
Profesionalci sa radnim iskustvom
Funkcionalno područje
Digital & Data
Model radnog vremena
Puno radno vreme
Kontakt
usrecruitingit@unicredit.eu;stefania-andreea.neagu@unicredit.eu

The ICT Infra Service Mgmt Specialist (ServiceNow Developer) contributes to the evolution and optimization of ICT services by developing, configuring, and maintaining the ServiceNow platform, ensuring alignment with business needs and IT standards.

What you'll be doing

  • Design, configure, and develop ServiceNow applications and modules (e.g., ITSM, ITOM, CMDB, HRSD, CSM, GRC).
  • Customize workflows, business rules, UI policies, client/server scripts, and integrations.
  • Support the evolution of ICT services by identifying process improvements and automation opportunities.
  • Collaborate with ICT, business stakeholders, and vendors to gather requirements and deliver solutions.
  • Ensure platform performance, security, and compliance with internal standards.
  • Participate in testing, deployments, upgrades, and platform enhancements.
  • Provide documentation and second-level support for implemented solutions.
  • Mentor junior developers and contribute to best practices and coding standards.

Šta će Vam biti potrebno za uspeh

Technical
  • Solid experience with ServiceNow development (JavaScript, Glide API, HTML, XML).
  • Hands-on knowledge of ITSM processes (Incident, Problem, Change, Request).
  • Experience with integrations (REST/SOAP APIs).
  • Familiarity with CMDB and data models.
Professional
  • Analytical mindset and problem-solving skills.
  • Ability to work in cross-functional teams.
  • Good communication skills with technical and non-technical stakeholders.
  • Proactive attitude toward continuous improvement and service evolution.
Language
  • Fluent in English (mandatory)
Seniority Definition (Medior)
  • Autonomous on standard developments and configurations.
  • Requires limited supervision on complex topics.

What you'll get in return

  • #MakeInnovationHappen: Chance to make an impact in terms of transformation;
  • #UnlockYourPotential: Join a young and stimulating environment;
  • #ComeAsYouAre: Working within a global team;
  • #UnlockYourPotential: Play a role of autonomy with high visibility and exposure;
  • #BalanceLifeAndCareer: Flexible working hours;
  • #BalanceLifeAndCareer: The possibility of working hybrid;
  • A professional but still friendly work environment;
  • #EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
  • Healthcare Insurance;
  • Holidays accorded based on your working experience (21 up to 25 days);
  • Career in a leading international banking group, build on the diversity of its strong local roots;
  • Dynamic and multinational environment, full of growing opportunities.

About UniCredit Group

UniCredit je vodeća panevropska komercijalna Banka koja pruža najbolja rešenja i usluge u Italiji, Nemačkoj, Austriji i Centralnoj i Istočnoj Evropi. Naša vizija je da budemo Banka za evropsku budućnost. Naša svrha je da osnažimo zajednice da napreduju, pružajući najbolje proizvode i usluge za sve zainteresovane strane, oslobađajući potencijal naših zaposlenih i naših klijenata širom Evrope. Uslužujemo više od 20 miliona klijenata, uz podršku tri proizvodna centra Grupe — Korporativni, Individualni i Platna rešenja — koji obezbeđuju najbolju stručnost i skalabilna rešenja na svim tržištima. Naš integrisani model kombinuje lokalnu prisutnost, dubinsko razumevanje klijenata i kapacitete na nivou Grupe, omogućavajući besprekornu uslugu i izvanredno korisničko iskustvo. Digitalizacija, operativna izvrsnost i snažna posvećenost ESG principima predstavljaju temelj našeg razvoja, pomažući nam da isporučimo održivu dugoročnu vrednost za klijente, zajednice, zaposlene i akcionare. Naša zajednička kultura ujedinjuje naše ljude u svim zemljama, osnažujući timski rad, efikasnu realizaciju i ambiciju kroz Odgovornost, Integritet i Brigu.
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