Podať žiadosť ako Junior Infra Service Mgmt Specialist (ServiceNow Developer Junior)_Technology Delivery & Service Evolution

Všeobecné informácie

ID pozície
94118
Spoločnosť
Unicredit S.p.A. - Romania Branch
kompetenčné línie
Digital
Krajina
Rumunsko
Typ pozície
Profesionáli
Funkčná oblasť
Digital & Data
Model pracovného času
Plný úväzok
Kontakt
usrecruitingit@unicredit.eu;stefania-andreea.neagu@unicredit.eu

Infra Service Mgmt Specialist (ServiceNow Developer Junior) supports the evolution and optimization of ICT services by contributing to the development, configuration, and maintenance of the ServiceNow platform.

What you'll be doing

  • Support the configuration and development of ServiceNow applications and modules (e.g., ITSM, ITOM, CMDB, HRSD, CSM, GRC).
  • Assist in the customization of workflows, business rules, UI policies, and client/server scripts under the guidance of senior profiles.
  • Contribute to the analysis of ICT processes and the identification of improvement and automation opportunities.
  • Collaborate with ICT, business stakeholders, and vendors to gather requirements and deliver solutions.
  • Support testing, deployment, upgrade, and platform enhancement activities.
  • Contribute to technical and functional documentation of implemented solutions.
  • Provide first- and second-level application support for developed ServiceNow functionalities.

What you'll need to succeed

Technical
  • Basic knowledge of ServiceNow development (JavaScript, Glide API, HTML, XML).
  • Introductory knowledge of core ITSM processes (Incident, Problem, Change, Request).
  • Familiarity with integration concepts using REST/SOAP APIs.
  • Basic understanding of CMDB concepts and data models.
Professional
  • Analytical mindset and problem-solving skills. 
  • Strong interest in IT technologies and digital service evolution. 
  • Ability to work in a team and learn from more experienced colleagues. 
  • Good communication skills and a collaborative attitude.
Language 
  • Fluent in English (mandatory)
Seniority Definition (Junior)
  • Works under the supervision of senior developers.
  • Able to manage structured tasks with limited complexity.
  • In a growth phase in both technical and functional ServiceNow skills.
  • Contributes to solution implementation by following defined guidelines and best practices.

What you'll get in return

  • #MakeInnovationHappen: Chance to make an impact in terms of transformation;
  • #UnlockYourPotentialJoin a young and stimulating environment;
  • #ComeAsYouAre: Working within a global team;
  • #UnlockYourPotential: Play a role of autonomy with high visibility and exposure;
  • #BalanceLifeAndCareer: Flexible working hours;
  • #BalanceLifeAndCareer: The possibility of working hybrid;
  • professional but still friendly work environment;
  • #EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
  • Healthcare Insurance;
  • Holidays accorded based on your working experience (21 up to 25 days);
  • Career in a leading international banking group, build on the diversity of its strong local roots;
  • Dynamic and multinational environment, full of growing opportunities.

About UniCredit Group

UniCredit je popredná paneurópska komerčná banka, ktorá poskytuje špičkové riešenia a služby v Taliansku, Nemecku, Rakúsku a v strednej a východnej Európe. Našou víziou je byť Bankou pre budúcnosť Európy. Naším poslaním je Empowering Communities to Progress - podporujeme rozvoj komunít tým, že poskytujeme najlepšie produkty a služby všetkým našim stakeholderom a rozvíjame potenciál našich ľudí aj klientov naprieč Európou. Poskytujeme služby viac ako 20 miliónom klientov a opierame sa o tri produktové továrne Skupiny - Corporate, Individual a Payment Solutions - ktoré zabezpečujú špičkovú odbornosť a škálovateľné riešenia na všetkých trhoch. Náš integrovaný model spája lokálnu blízkosť, hlboké porozumenie klientom a silné zázemie celej Skupiny, čo nám umožňuje poskytovať plynulé služby a výnimočnú zákaznícku skúsenosť. Digitalizácia, prevádzková excelentnosť a silný dôraz na ESG princípy sú základom nášho smerovania a pomáhajú nám vytvárať dlhodobú udržateľnú hodnotu pre klientov, komunity, zamestnancov aj akcionárov. Naša spoločná kultúra spája našich zamestnancov naprieč všetkými krajinami a podporuje spoluprácu, orientáciu na výsledky a ambície prostredníctvom hodnôt Ownership, Integrity a Caring.