Prijavi se kao Junior Infra Service Mgmt Specialist (ServiceNow Developer Junior)_Technology Delivery & Service Evolution

Osnovne informacije

ID pozicije
94118
Tvrtka
Unicredit S.p.A. - Romania Branch
Linija kompetencije
Digital
Država
Rumunjska
Ime pozicije
Profesionalci sa radnim iskustvom
General
Digital & Data
Model radnog vremena
Puno radno vrijeme
Kontakt
usrecruitingit@unicredit.eu;stefania-andreea.neagu@unicredit.eu

Infra Service Mgmt Specialist (ServiceNow Developer Junior) supports the evolution and optimization of ICT services by contributing to the development, configuration, and maintenance of the ServiceNow platform.

What you'll be doing

  • Support the configuration and development of ServiceNow applications and modules (e.g., ITSM, ITOM, CMDB, HRSD, CSM, GRC).
  • Assist in the customization of workflows, business rules, UI policies, and client/server scripts under the guidance of senior profiles.
  • Contribute to the analysis of ICT processes and the identification of improvement and automation opportunities.
  • Collaborate with ICT, business stakeholders, and vendors to gather requirements and deliver solutions.
  • Support testing, deployment, upgrade, and platform enhancement activities.
  • Contribute to technical and functional documentation of implemented solutions.
  • Provide first- and second-level application support for developed ServiceNow functionalities.

What you'll need to succeed

Technical
  • Basic knowledge of ServiceNow development (JavaScript, Glide API, HTML, XML).
  • Introductory knowledge of core ITSM processes (Incident, Problem, Change, Request).
  • Familiarity with integration concepts using REST/SOAP APIs.
  • Basic understanding of CMDB concepts and data models.
Professional
  • Analytical mindset and problem-solving skills. 
  • Strong interest in IT technologies and digital service evolution. 
  • Ability to work in a team and learn from more experienced colleagues. 
  • Good communication skills and a collaborative attitude.
Language 
  • Fluent in English (mandatory)
Seniority Definition (Junior)
  • Works under the supervision of senior developers.
  • Able to manage structured tasks with limited complexity.
  • In a growth phase in both technical and functional ServiceNow skills.
  • Contributes to solution implementation by following defined guidelines and best practices.

What you'll get in return

  • #MakeInnovationHappen: Chance to make an impact in terms of transformation;
  • #UnlockYourPotentialJoin a young and stimulating environment;
  • #ComeAsYouAre: Working within a global team;
  • #UnlockYourPotential: Play a role of autonomy with high visibility and exposure;
  • #BalanceLifeAndCareer: Flexible working hours;
  • #BalanceLifeAndCareer: The possibility of working hybrid;
  • professional but still friendly work environment;
  • #EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
  • Healthcare Insurance;
  • Holidays accorded based on your working experience (21 up to 25 days);
  • Career in a leading international banking group, build on the diversity of its strong local roots;
  • Dynamic and multinational environment, full of growing opportunities.

About UniCredit Group

UniCredit je vodeća paneuropska komercijalna banka koja nudi vrhunska rješenja i usluge u Italiji, Njemačkoj, Austriji te u srednjoj i istočnoj Europi. Naša vizija je biti banka za budućnost Europe. Naša svrha je osnažiti razvoj zajednica, pružajući vrhunske proizvode i usluge za sve dionike, otključavajući potencijal naših ljudi i naših klijenata diljem Europe. Uslužujemo preko 20 miliona klijenata, kojima uz podršku tri operativne jedinice Grupe - Korporativna, Individualna i Rješenja za plaćanja - osiguravamo vrhunsku stručnost i skalabilna rješenja za sva tržišta. Naš integrirani model kombinira lokalnu prisutnost, duboko razumijevanje klijenata i grupne mogućnosti, omogućavajući besprijekornu uslugu i vrhunsko iskustvo klijenata. Digitalizacija, operativna izvrsnost i snažna posvećenost principima ESG-a podupiru naše putovanje, pomažući nam u pružanju održive dugoročne vrijednosti za klijente, zajednice, zaposlenike i dioničare. Naša zajednička kultura ujedinjuje naše ljude u svim zemaljama, osnažujući timski rad, odlučnu provedbu i ambiciju kroz odgovornost, integritet i brigu.