PRIJAVITE SE NA DELOVNO MESTO Application Support Administrator

Splošne informacije

ID delovnega mesta
57710
Podjetje
UniCredit Bulbank
Organisational Unit
44181 - Application Support
Mesto
София / Sofia
Država
Bolgarija
Tip pozicije
Strokovnjaki z delovnimi izkušnjami
Funkcijsko področje
Digital & Data
Delovni čas
Polni delovni čas
Tip pogodbe
Labor permanent
Kontakt
PeopleAndCultureCOO@UniCreditGroup.Bg

At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.

Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.

What you'll be doing

  •  Ensures 2nd or 3rd level support for the business-related applications in the bank for which is responsible;
  •  Monitor the software application, and document and analyze problems;
  •  Ensures stable operational environment of the all business applications;
  •  Ensures the smooth and continuous availability of the applications according the agreed SLA for them and achieve the KPIs on team level;
  • Work on IT problems and perform the respective impact analysis, root cause analysis and recommend solutions and workarounds wherever is needed;
  • Update application configuration as needed to meet the business requirements;
  • Work on shifts.

What you'll need to succeed

  • University degree in Information technologies, Mathematics, Computer science or other technical specialty;
  • Technical knowledge in SQL, PL/SQL, Oracle DB, Integrations – SOAP and REST services, MQs;
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications;
  • Previous experience in system and business analyzes or technical support;
  • Knowledge of banking business area would be a plus;
  •  Experience with REMEDY, ServiceNow, TFS and other similar tools could be a plus;
  • Ability to learn new content areas and new skills quickly;
  • Ability to multitask in a fast‐paced environment;
  •  Fluency in Bulgarian and English language.

Technical Competencies:
  • 1–3+ years of experience in application support, IT operations, or production support;
  • Experience with Windows Server and Linux operating systems;
  • Experience with databases used in banking: Oracle,  MS SQL server, PostgreSQL;
  • Familiarity with application monitoring and logging tools;
  • Understanding of networking fundamentals (TCP/IP, proxies, load balancers, certificates);
  • Experience with web/app servers (Tomcat, WebLogic, JBoss);
  • Scripting in Bash, PowerShell, or Python is an advantage.

What you'll get in return

• Christmas bonus;
• Performance bonuses;
• Food vouchers;
• Preferential terms on loans;
• 25 days holiday leave;
• Аdditional holiday leave and birthday gift;
• Additional day-off for volunteering;
• Refer-A-Friend Program;
• Flexible working hours & work from home options;
• Additional health and life insurance;
• MultiSport cards and fitness centers in our Head offices;
• Corporate recreational facilities;
• and many more.

About UniCredit Group

UniCredit je vseevropska komercialna banka z najboljšo ponudbo in storitvami v Italiji, Nemčiji, Avstriji ter Srednji in Vzhodni Evropi. Naša vizija je postati banka za prihodnost Evrope. Naše poslanstvo je podpirati skupnosti pri napredku, zagotoviti najboljšo ponudbo in storitve na trgu za vse deležnike ter sprostiti potencial naših sodelavcev in strank širom Evrope. Podpiramo več kot 20 milijonov strank, pri čemer se opiramo na naše visokokakovostne strokovne in razširljive rešitve za podjetja, posameznike ter plačilne storitve - na vseh trgih, kjer smo prisotni. Naš integriran model združuje lokalno prisotnost, celovito razumevanje potreb strank ter zmogljivosti celotne Skupine, kar omogoča brezhibne storitve in vrhunsko uporabniško izkušnjo. Digitalizacija, operativna odličnost in močna zaveza načelom ESG so temelji našega napredka, ki nam pomagajo zagotavljati trajnostno dolgoročno vrednost za stranke, skupnosti, sodelavce in delničarje. Naša skupna organizacijska kultura povezuje zaposlene v vseh državah, spodbuja timsko povezovanje, usklajeno delovanje ter ambicioznost, ki temelji na naših skupnih vrednotah - odgovornosti, integriteti in skrbnosti
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