Prijavi se kao Application Support Administrator

Osnovne informacije

ID pozicije
57710
Tvrtka
UniCredit Bulbank
Organizacijska jedinica
44181 - Application Support
Linija kompetencije
Digital
Grad
София / Sofia
Država
Bugarska
Ime pozicije
Profesionalci sa radnim iskustvom
General
Digital & Data
Model radnog vremena
Puno radno vrijeme
Vrsta ugovora
Labor permanent
Kontakt
PeopleAndCultureCOO@UniCreditGroup.Bg

At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.

Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.

What you'll be doing

  •  Ensures 2nd or 3rd level support for the business-related applications in the bank for which is responsible;
  •  Monitor the software application, and document and analyze problems;
  •  Ensures stable operational environment of the all business applications;
  •  Ensures the smooth and continuous availability of the applications according the agreed SLA for them and achieve the KPIs on team level;
  • Work on IT problems and perform the respective impact analysis, root cause analysis and recommend solutions and workarounds wherever is needed;
  • Update application configuration as needed to meet the business requirements;
  • Work on shifts.

What you'll need to succeed

  • University degree in Information technologies, Mathematics, Computer science or other technical specialty;
  • Technical knowledge in SQL, PL/SQL, Oracle DB, Integrations – SOAP and REST services, MQs;
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications;
  • Previous experience in system and business analyzes or technical support;
  • Knowledge of banking business area would be a plus;
  •  Experience with REMEDY, ServiceNow, TFS and other similar tools could be a plus;
  • Ability to learn new content areas and new skills quickly;
  • Ability to multitask in a fast‐paced environment;
  •  Fluency in Bulgarian and English language.

Technical Competencies:
  • 1–3+ years of experience in application support, IT operations, or production support;
  • Experience with Windows Server and Linux operating systems;
  • Experience with databases used in banking: Oracle,  MS SQL server, PostgreSQL;
  • Familiarity with application monitoring and logging tools;
  • Understanding of networking fundamentals (TCP/IP, proxies, load balancers, certificates);
  • Experience with web/app servers (Tomcat, WebLogic, JBoss);
  • Scripting in Bash, PowerShell, or Python is an advantage.

What you'll get in return

• Christmas bonus;
• Performance bonuses;
• Food vouchers;
• Preferential terms on loans;
• 25 days holiday leave;
• Аdditional holiday leave and birthday gift;
• Additional day-off for volunteering;
• Refer-A-Friend Program;
• Flexible working hours & work from home options;
• Additional health and life insurance;
• MultiSport cards and fitness centers in our Head offices;
• Corporate recreational facilities;
• and many more.

About UniCredit Group

UniCredit je vodeća paneuropska komercijalna banka koja nudi vrhunska rješenja i usluge u Italiji, Njemačkoj, Austriji te u srednjoj i istočnoj Europi. Naša vizija je biti banka za budućnost Europe. Naša svrha je osnažiti razvoj zajednica, pružajući vrhunske proizvode i usluge za sve dionike, otključavajući potencijal naših ljudi i naših klijenata diljem Europe. Uslužujemo preko 20 miliona klijenata, kojima uz podršku tri operativne jedinice Grupe - Korporativna, Individualna i Rješenja za plaćanja - osiguravamo vrhunsku stručnost i skalabilna rješenja za sva tržišta. Naš integrirani model kombinira lokalnu prisutnost, duboko razumijevanje klijenata i grupne mogućnosti, omogućavajući besprijekornu uslugu i vrhunsko iskustvo klijenata. Digitalizacija, operativna izvrsnost i snažna posvećenost principima ESG-a podupiru naše putovanje, pomažući nam u pružanju održive dugoročne vrijednosti za klijente, zajednice, zaposlenike i dioničare. Naša zajednička kultura ujedinjuje naše ljude u svim zemaljama, osnažujući timski rad, odlučnu provedbu i ambiciju kroz odgovornost, integritet i brigu.
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