UniCredit

Head of Retail Sales UniCredit Leasing, reporting to Chief Sales Office of UniCredit Leasing, is responsible of overall retail activities of UniCredit Leasing, leading the territorial units through the Regional Managers. 

As Head of Retail you are responsible for overall retail activities of UniCredit Leasing, including leading the territorial units to achieve commercial, profitability and customer satisfaction objectives. Build strong relationships with customers, vendors and UniCredit Group entities.

Be able to translate vision and strategic guidelines into retail division's strategy. Be able to identify short-medium term initiatives for reaching targets.

Key Responsibilities

Define and implement Retail sales strategies across direct and indirect channels, including UniCredit Bank.

Manage sales performance, profitability, costs and budgets, implementing corrective actions when required.

Develop the Retail customers  portfolio, identify new business opportunities and coordinate cross-selling initiatives.

Validate financing offers and support transaction approvals in line with profitability and risk requirements.

Oversee customer portfolio management, escalations and service quality.

Monitor market and competitor developments and recommend improvements to products, pricing and commercial policies.

Ensure compliance with applicable legislation, internal regulations, KYC, AML, risk and internal control requirements.

Report regularly to management on Retail performance, key challenges and proposed solutions

UniCredit je paneuropska komercijalna banka s jedinstvenom ponudom usluga u Italiji, Njemačkoj, srednjoj i istočnoj Europi. Naša je svrha osnažiti zajednice da napreduju, pružajući najbolja rješenja za sve naše dionike, otključavajući potencijal naših klijenata i naših ljudi diljem Europe. Uslužujemo više od 15 milijuna klijenata diljem svijeta. Oni su u središtu onoga što radimo na svim našim tržištima. UniCredit je organiziran u četiri ključne regije i dva poslovna područja, korporativno i individualno. To nam omogućuje da budemo bliski našim klijentima i iskoristimo snagu cijele Grupe za razvoj i ponudu najboljih proizvoda na svim našim tržištima. Digitalizacija i naša predanost načelima ESG-a ključni su pokretači naših usluga. Pomažu nam u pružanju izvrsnosti našim dionicima i stvaranju održive budućnosti za naše klijente, naše zajednice i naše ljude. Naša zajednička kultura ujedinjuje naše zaposlenike u svim zemljama, potičući timski rad, operativnu učinkovitost i ambiciju kroz odgovornost, integritet i brižnost.