UniCredit

Head of Retail Sales UniCredit Leasing, reporting to Chief Sales Office of UniCredit Leasing, is responsible of overall retail activities of UniCredit Leasing, leading the territorial units through the Regional Managers. 

As Head of Retail you are responsible for overall retail activities of UniCredit Leasing, including leading the territorial units to achieve commercial, profitability and customer satisfaction objectives. Build strong relationships with customers, vendors and UniCredit Group entities.

Be able to translate vision and strategic guidelines into retail division's strategy. Be able to identify short-medium term initiatives for reaching targets.

Key Responsibilities

Define and implement Retail sales strategies across direct and indirect channels, including UniCredit Bank.

Manage sales performance, profitability, costs and budgets, implementing corrective actions when required.

Develop the Retail customers  portfolio, identify new business opportunities and coordinate cross-selling initiatives.

Validate financing offers and support transaction approvals in line with profitability and risk requirements.

Oversee customer portfolio management, escalations and service quality.

Monitor market and competitor developments and recommend improvements to products, pricing and commercial policies.

Ensure compliance with applicable legislation, internal regulations, KYC, AML, risk and internal control requirements.

Report regularly to management on Retail performance, key challenges and proposed solutions

UniCredit je vodeća paneuropska komercijalna banka koja nudi vrhunska rješenja i usluge u Italiji, Njemačkoj, Austriji te u srednjoj i istočnoj Europi. Naša vizija je biti banka za budućnost Europe. Naša svrha je osnažiti razvoj zajednica, pružajući vrhunske proizvode i usluge za sve dionike, otključavajući potencijal naših ljudi i naših klijenata diljem Europe. Uslužujemo preko 20 miliona klijenata, kojima uz podršku tri operativne jedinice Grupe - Korporativna, Individualna i Rješenja za plaćanja - osiguravamo vrhunsku stručnost i skalabilna rješenja za sva tržišta. Naš integrirani model kombinira lokalnu prisutnost, duboko razumijevanje klijenata i grupne mogućnosti, omogućavajući besprijekornu uslugu i vrhunsko iskustvo klijenata. Digitalizacija, operativna izvrsnost i snažna posvećenost principima ESG-a podupiru naše putovanje, pomažući nam u pružanju održive dugoročne vrijednosti za klijente, zajednice, zaposlenike i dioničare. Naša zajednička kultura ujedinjuje naše ljude u svim zemaljama, osnažujući timski rad, odlučnu provedbu i ambiciju kroz odgovornost, integritet i brigu.