Aplikuj jako Solution Analyst

Informacje ogólne

Identyfikator zadania
110313
Firma
UniCredit Bank Serbia
Dział
Digital
Miasto
Beograd
Kraj
Serbia
Rodzaj pracy
Profesjonalista
Obszar funkcjonalny
Digital & Data
Model czasu pracy
Pełen etat
Typ umowy
Pełny etat
Kontakt
Marija.COKONIC-TIMOTIC@unicreditgroup.rs; Stefan.Aleksic@unicreditgroup.rs

We are convinced that only together with our employees we can unlock our potential.
We are focused on creating solutions that are tailored to the individual needs of clients in order to achieve the desired results.
Become part of our team and unlock your potential in a place where we become close to our clients, understanding everyday life and the challenges faced by
individuals, families and companies.

What you'll be doing

• Conduct comprehensive business and systems analysis to identify, document, prioritize, and validate business requirements and solution needs 
• Lead workshops and requirement discovery sessions with business and technical stakeholders 
• Facilitate alignment between business objectives, regulatory requirements and technical solutions 
• Gather, analyze, and document both functional and non-functional requirements from stakeholders 
• Ensure requirements are well-defined, complete, and aligned with overall business objectives 
• Act as a liaison between business stakeholders and the development team to ensure a shared understanding of functional requirements 
• Utilize industry-standard notations, such as BPMN, to model and optimize business processes 
• Leverage AI-powered tools to support requirements analysis, documentation preparation, process modeling and solution design 
• Collaborate with business stakeholders, architects, and development teams on solution design, system integrations, and API-based solutions 
• Prepare functional and technical specifications, including recommended solutions and process designs 
• Define and review test scenarios, acceptance criteria and support User Acceptance Testing (UAT) 
• Support UAT to validate that functional and technical requirements are successfully met 
• Review and validate integration test results to ensure alignment with business expectations and system requirements 
• Contribute to change and release planning by assessing business impacts, dependencies, and implementation risks 
• Promote knowledge sharing and continuous learning to strengthen team capabilities and delivery excellence 

What you'll need to succeed

• Bachelor’s degree in Computer Science, Business Administration, or a related field, or equivalent combination of education and relevant work experience 
• 5+ years of experience as a Business Analyst, Solution Analyst or related role 
• Experience in banking, financial services or highly regulated industries would be considered an advantage 
• Strong analytical and problem-solving skills with a proactive approach and solution-oriented mindset 
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders 
• Ability to break down complex business problems into clear requirements and actionable solutions 
• Working knowledge of database concepts and SQL 
• Proven ability to leverage AI-powered productivity tools (e.g., Microsoft Copilot, ChatGPT or similar) to improve requirements analysis, documentation quality and delivery efficiency 
• Understanding system integrations, APIs and modern application architectures 
• Experience working in Agile/Scrum environments 
• Familiarity with data analysis and reporting tools would be considered an advantage 
• Strong interpersonal and communication skills, with the ability to interact confidently and build effective relationships across all levels of the organization 
• Ability to work effectively both independently and as part of cross-functional agile teams 
• Fluent in English (verbal and written) 

What you'll get in return

We are focused on finding the best solutions because the essence is more important to us than the form and open communication has an advantage over the
hierarchy. The most beautiful gifts cannot be packed and that is why we want our employees to spend their birthday with their family outside the office, as well
as to be with their student champions for a happy start of the new chapter. We encourage balance, diversity and a healthy lifestyle. It is important for us to take
care of our people, so all our employees are provided with a health care package, as well as free annual systematic examinations.

About UniCredit Group

UniCredit to wiodący paneuropejski bank komercyjny, oferujący najwyższej klasy rozwiązania i usługi we Włoszech, Niemczech, Austrii oraz w Europie Środkowo Wschodniej. Naszą Wizją jest bycie Bankiem dla Przyszłości Europy. Naszą Misją jest wspieranie rozwoju społeczności poprzez dostarczanie najwyższej jakości produktów i usług dla wszystkich interesariuszy, uwalnianie potencjału naszych pracowników oraz klientów w całej Europie. Obsługujemy ponad 20 milionów klientów, wspieranych trzy fabryki produktowe Grupy — Korporacyjne, Indywidualne oraz Rozwiązania Płatnicze — które zapewniają najwyższy poziom wiedzy eksperckiej oraz skalowalne rozwiązania na wszystkich rynkach. Nasz zintegrowany model łączy lokalną obecność, głębokie zrozumienie potrzeb klientów oraz możliwości skonsolidowane w Grupie, umożliwiając płynną obsługę i zapewnienie doskonałego doświadczenia klienta. Digitalizacja, doskonałość operacyjna oraz silne zaangażowanie w zasady ESG stanowią fundament naszej działalności, pomagając nam dostarczać długoterminową, zrównoważoną wartość dla klientów, społeczności, pracowników i akcjonariuszy. Nasza wspólna Kultura jednoczy pracowników we wszystkich krajach, wzmacniając współpracę zespołową, skuteczność działania i ambicję poprzez wartości takie jak Odpowiedzialność, Uczciwość i Troska.
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