UniCredit

• Be able to manage different levels of stakeholders and steer decisions, manage significant counterparts for the bank (e.g. important clients, institutions, ..)
• Be able to use different tools to interact with the client, such as video, chat, phone and email
• Be able to use front-office applications during sales and post-sales moments with enterprises (e.g. mortgages disbursement..)
• Be able to assess corporate customer's credit worthiness and credit risk based on internal credit guidelines to determine the most suitable credit product and conditions
• Knowledge of cash management products to provide proper solutions for enterprises
• Knowledge of different current accounts, debit cards and credit cards to offer proper solutions to customer needs
• Knowledge of factoring and leasing products to offer proper solutions for individuals and enterprises
• Knowledge of structured finance products to propose customized solutions for enterprises
• Knowledge of lending products, such as mortgages, to identify appropiate solutions for enterprises
• Knowledge of non-life insurance products to offer appropiate solutions for corporates
• Knowledge of trade finance products and solutions, such as promissory notes or bills of exchange to identify appropriate solutions that minimize trade risks for enterprises
• Be able to analyze client's wealth (financial and non financial) and provide a tailored assets allocation based on his/her needs and products catalogue
• Be able to draft a standard contract and to personalize it for a specific client / situation (e.g. adding a specific clause for an enterprise client)
• Be able to analyze consolidated financial statements, e.g. evaluating main/critical items, trends, ratios, overall financial performance and position
• Be able to analyze stand-alone financial statements, e.g. evaluating main/critical items, trends, ratios, overall financial performance and position
• Be able to use tools that manage interactions with customers such as technical support, customer services, after-sales support and direct communication
• Be able to identify the fair price for a specific product/solution to be sold to a specific customer and be able to finalize the sale with the proposed price by interacting and negotiating with the client
• Be able to manage directly a portfolio of clients, including monitoring and detecting/flagging changes, by periodically interacting with them
• Be able to manage communication with customers to ensure a consistent and satisfactory customer experience, be able to understand their potential needs or problems and to find the best fitting solution
• Be able to sell products to the clients "face to face"
• Be able to plan in the short-medium term and execute activities aiming to acquire new customers, by identifying commercial attraction vehicles
• Be able to. - monitor clients' portfolio - identify and track overdraft, past due, potential other issues and communicate it to the "owner" of the customer relationship (e.g. corporate advisor)
• Knowledge of overall value proposition/product catalogue of the bank in order to suggest to the customers the right product (or bundling of products) for them, by analyzing their financial situation at 36°
• Be able to show empathy in order to prevent any kind of symbolic violence and isolation and to guarantee a considerate attention to everyone. It should include a capacity to understand various verbal and non-verbal communication of sentiment and feeling
• Be able to effectively address an audience (known or unknown) throughout the ability to communicate to them with clarity and confidence for celebratory, entertainment, influencing, or informative purposes
• Be able to: - understand macro dimensions of a contract and to explicate it to a client - fill it properly

• Programe de învățare pe tot parcursul experienței cu noi

• 13 salarii pe an

• Tichete de masă în valoare de 40 lei/tichet

• Abonament medical

• Bonus de Sărbătorile Pascale și de Crăciun - 300 lei

• Zi liberă pentru ziua ta de naștere

• Prețuri speciale la activități sportive prin World Class și alți parteneri

• Reduceri speciale la peste 100 de parteneri

УниКредит е паневропейска търговска банка с единствено по рода си обслужване в Италия, Германия, Австрия и Централна и Източна Европа. Нашата визия е да бъдем банката за бъдещето на Европа. Нашата цел е да даваме възможности на общностите да се развиват, като предоставяме най-добрите услуги на всички заинтересовани лица и отключваме потенциала на нашите клиенти и служители в цяла Европа. Ние обслужваме над 20 милиона клиенти чрез три продуктови фабрики - Корпоративни, Индивидуални решения и Разплащателни възможности. Това ни позволява да бъдем близо до нашите клиенти и да използваме мащабността на цялата Група за разработване и предлагане на най-добрите продукти на всички наши пазари. Дигитализацията, оперативното съвършенство и ангажиментът ни към принципите от екологичен, социален и управленски характер са ключови фактори за нашата услуга. Те ни помагат да постигаме високи резултати за нашите заинтересовани страни и да създаваме устойчиво бъдеще за нашите клиенти, служители и акционери. Нашата споделена култура обединява служителите ни във всички държави, насърчавайки екипната работа, фокуса върху резултатите и стремежа към развитие чрез Отговорност, Почтеност и Грижа.